FAQ - Frequently Asked Questions

Teaser FAQ
At the discounter I could buy trampolines at much cheaper prices.

Of course, you can also buy a cheap trampoline and then jump on it for a maximum of one or two years - in case of poor quality. Cheap and reasonably priced means first of all a loss of quality, which has a direct negative influence on fun and above all on your health and safety. Poor weld seams, cheap springs, thin edge cover, plastics not UV-resistant, weak safety net, instability causes squeaking noises - to name but a few weak points of cheap trampolines.

Our experience shows that you can dispose of such trampolines after two years at the latest. But if you want the trampoline to last for a long time, to have a dense, safe and long-lasting edge protection and a frame that lasts for at least ten to twenty years - then you should look for your BERG trampoline at www.trampolinstore.ch and find it. We also have a spare parts guarantee with which you can reorder springs, screws, frame parts or similar items at any time, if necessary. With cheap trampolines this is usually not possible. Cheap trampolines are usually also produced according to standards (in Asia or USA) which do not comply with European or Swiss standards (e. g. in inches instead of metric). The procurement of spare parts is correspondingly difficult.
 

Who buys cheap, buys twice

There is hardly anything in the world that anyone can't make a little worse and sell a little cheaper, and the people who are only price orientated will become the just prey of such machinations.

It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money - that's all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do.

The common law of business balance prohibits paying a little and getting a lot - it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.

John Ruskin (engl. social thinker, 1819 - 1900)
Do I need a safety net?

If you jump alone as an experienced jumper on a round trampoline, the risk of falling is relatively small, as you are always pulled towards the middle. If you are in twos or threes (where we recommend a maximum number of only one person), the risk of collisions and misalignment on the jumping net increases significantly. Our experience has also shown that young children not only like to jump on the trampoline, but also run around it, play catching games or something similar. A safety net is important here, of course, because the risk of falling is very high. With a safety net you can do more on a trampoline than usual.

What size should I choose?

The size of the trampoline plays no role in the quality of the suspension. If you choose a larger model, the risk of collisions on the trampoline decreases, but if you have less space and therefore choose a 330 cm trampoline you get just as good springback. A larger surface area of the jumping net means more safety and above all more fun. For this reason, we recommend that you choose the trampoline as large as possible, depending on the space available.

Do I need a cover, and can it also be fitted after installing a protective net?

Yes, it is possible to install a cover even if a protective net has been installed. The tarpaulin can be easily covered between the safety net and the safety net. We recommend a cover if the trampoline is under a tree (even a conifer) and is thus exposed to branches, needles, leaves, etc. We recommend using a tarpaulin. Because of the rain, there is no need for a cover. A cover can be a good way to keep unwanted guests (e. g. small animals) away from the trampoline if you drive away for a longer period of time in summer.

My lawn is a little uneven - what can I do?

It is best to dig in the affected pairs of legs a little bit or to make the ground a little deeper at this point so that the trampoline is more level. Levelling the floor a little bit works much better than, for example, trying to place wooden boards under the legs.

Is it difficult to assemble a trampoline and how long does it take?

No, trampolines are very easy to set up. Assembly instructions and suitable tools such as a spring tensioning aid are included in the scope of delivery. You can even set up the trampoline on your own, but it is easier for two people to set up the trampoline. If you are setting up a trampoline for the first time, you will have to reckon with an installation time of approx. 1-2 hour; for the safety net you will have to wait another 1-2 hour. With a little practice, the setup can be done in half an hour.

I live in a windy area. Do you need an anchoring set?

If you live in an area where it often blows heavily, or if you want to dig in the trampoline, an anchoring set is recommended. A storm or hurricane can be dangerous for a trampoline, as the safety net and the jumping net provide a large area of attack. During storms and squalls (especially in Foehnwind areas), the trampoline must be secured and anchored appropriately, for example with a chain or rope to a strong tree, or the feet weighted down or anchored accordingly.

Should the trampoline be placed underneath in winter?

The trampoline can stand outside in winter without rusting. The manufacturer's warranty also applies if you leave the trampoline outside. But trampolines behave in a similar way to garden furniture: they look better and last longer when brought in over the winter months. If you live in an area where there is a lot of snow, you should also put the trampoline underneath. If too much snow accumulates on the jumping canvas over a longer period of time, the springs will become less elastic and the snow can be heavy! We recommend at least a safety net, spring, edge cover and safety net to winter in a dry place. The trampoline frame can easily hibernate outside.